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Internal Communications Review Checklist: What to Check Before Publishing

Complete review checklist for internal communications. Covers every quality dimension your team should check before publishing.

TeamBench· Content Quality PlatformFebruary 20, 20263 min read

Your Internal Communications Review Checklist

Internal communications shape company culture and employee engagement. A poorly worded policy update or insensitive announcement can damage trust. Review every company-wide message against this checklist.

Clarity

  • Key message in first paragraph
  • No department-specific jargon
  • Action items clearly stated with owners and deadlines
  • Who this applies to is specified
  • TL;DR or summary for long messages

Tone

  • Matches message type (celebration, policy, bad news)
  • Empathetic where appropriate
  • Not condescending or patronising
  • Inclusive language used throughout
  • Professional but human

Action

  • Clear next steps for the reader
  • Deadline or timeline included
  • Point of contact for questions identified
  • Resources or documentation linked
  • Follow-up communication scheduled if needed

How to Use This Checklist

Run through this checklist before publishing any internal communications. For teams using AI content review, these checklist items can be converted into weighted evaluation criteria — so every piece is scored automatically against your quality standards.

Start by identifying which checklist items are most critical for your team (these become your highest-weighted criteria), then build a custom reviewer that enforces them on every piece of content.

Frequently Asked Questions

What should I check before publishing internal communications?

Review every item in this checklist across all dimensions. The most critical items vary by team, but accuracy and brand voice are universally important.

Can I automate this checklist?

Yes — convert the checklist items into AI review criteria. Each section becomes a criterion with a weight based on your priorities. The AI scores every piece against these criteria automatically.

Related Resources

review checklistinternal communicationscontent qualitypublishing checklist

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